9. A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice
Application CANNOT include __________.
A. the fully qualified name of the web server that hosts the application
B. the numeric IP address of the web server that hosts the application
C. the name of the first page of the voice application
D. the path to the <Application Name>.XML file
Answer 
10. Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number
is used when __________.
A. IVR Server is unable to contact the Solution Control Interface (SCI)
B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an
agent number to which it can route the call
C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
D. IVR Server component cannot communicate with the Web Server
Answer:B
11. The <DNIS>.XML and <Application_Name>.xml files are generated when __________.
A. a call arrives at the VCS
B. an application is created and configured in EMPS
C. the WatchDog on the EMPS is restarted
D. requested by the IVR Server
Answer:B
12. The <Application_Name>.xml files provides all of the __________.
A. VCS configuration information
B. voice application information
C. IPCS configuration information
D. web server configuration information
Answer:B