6. An account manager is meeting with a service provider that has installed Cisco CallManager Express
at a large number of its subscriber sites. The customer wants to maintain and troubleshoot Cisco
CallManager Express remotely. Which Cisco CallManager Express feature makes this possible?
A. CiscoWorks VPN/Security Management Solution
B. Cisco Network Analysis Module
C. command-line interface
D. CiscoWorks IP Telephony Environment Monitor
Answer: C
7. Which two baseline discovery questions would be most appropriate to ask an IT manager? (Choose
two.)
A. In how many locations do you have Cisco routers deployed?
B. Would installing Cisco IP Communications Express with other business systems reduce the
complexity of your IP infrastructure?
C. How many platforms do you intend to use for call processing and voice mail?
D. Do you anticipate growth in the number of employees over the next few years?
Answer: AC
8. A potential customer has several global offices, including one in North America, two in France, and
one in Germany. This prospect is investigating cost-effective voice mail and auto attendant, and has
asked for your recommendation. What application would best meet the needs of the customer?
A. Cisco Unity Express
B. Cisco Unity
C. customized XML applications
D. Cisco CallManager
Answer: A
9. How does a converged solution work?
A. Voice traffic is carried over a circuit-switched network, and data traffic is carried on an IP network
B. Voice, video, and data are integrated onto a single IP network.
C. The network is comprised of proprietary time-division multiplexing hardware and circuits.
D. The LAN is used for data traffic, and the WAN is used to integrate voice and video traffic
Answer: B
10. You work as the network administrator at Pass4Side.com. Pass4Side has several global offices,
including one in Britain, two in North America, and three in Asia. The company needs to investigate
cost-effective voice mail and auto attendant, and has asked for your recommendation. What application
would best meet the requirements of the company?
A. Cisco Unity Express
B. Customized XML applications
C. Cisco Unified Communications Manager
D. Cisco Unified CallConnector Mobility
Answer: A

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